FAQs

About A+R Boilers

A+R Boilers is a family run business established for 24 years. We’ve built up an excellent reputation throughout the Greater Manchester area because we put our customers – and what they need and want – first.

A+R Boilers believes in investing in the relationships we form with our customers and our engineer team. This is how we feel growth and constant improvement is achieved. And that’s why our customer retention is very high – five, 10, up to 20 years.

Our services cover one-off gas and electric boiler repairs, repair and contracts, along with replacement boilers.   We accept payment via credit, debit card or Bacs payment.

Whether you’re a customer with a boiler problem or an engineer wishing to join our Boiler Repair Mentorship Programme, we at A+R Boilers like to think we offer that extra special touch, and go that extra mile in what we do.

When you use our services, you instantly notice the difference from anyone else you’ve used in the past. That’s because of the way we connect with both our customers and our Engineer Team. This connection is of the utmost importance when it comes to assurance and reliability – that’s what A+R means.

If you’re the type of customer who wants a boiler company you can connect with, call us today on 0161 220 3712

Our promise to you.

• You will be given correct and honest advice.
• You will be explained the correct options available to meet your needs.
• We won’t leave until you are completely happy with the work carried out.
• You will receive a full guarantee for any work carried out.
• We will leave any areas we work in clean and tidy as if we had never been there.

What happens when you call us?

We will ask you some questions about your heating problem to gather as much information as we can.

We will then explain your options and provide a quote for the work.

We will give you an honest and accurate time of arrival. We will never tell you a time and arrive hours late, if we say we’ll be there in 45 minutes that’s when we’ll be there. If we think it will be a few hours, that’s what we’ll tell you!

We will also tell you the name of the engineer coming to you, we think it’s important that you are comfortable and know who to expect, and when.

We will stay in contact with you and you should feel completely free to give us a call any time with further questions or any other enquiries. We pride ourselves on a high level of customer satisfaction and we hope that you will find us a pleasure to deal with.

Call us on: 0161 220 3712

Common questions we get asked about our services.

Q. Are you a franchise company?

A. No. We are a family-owned company based in Manchester, our office is in Medlock Court Welcomb Street, 9, Welcomb St, Manchester M11 2NB. We are a genuine family business, and have been installing high quality heating systems for 24 years.

Q. How quickly can you get my boiler system repaired?

A. Once we have given you a quotation and you are happy to proceed, we will book your job in for installation. For emergencies we can offer a same day service, depending on workload.

Q. How long will it take to carry out a new gas boiler installation?

A. This obviously depends upon the type of property and the complexity of the heating system being installed. Most installations can be normally be completed within two days. Whatever the situation, we will always advise you of the installation process, what needs to be done, and what the timescales are likely to be.

Q. Are you insured?

A. Yes, we have full public liability insurance.

Q. How do we contact you?

A. Call us on: 0161 220 3712